Art Vail Builders logo
Request an Estimate

Privacy Policy

Effective Date: August 14, 2026
Last Updated: August 14, 2026

Art Vail Builders, Inc. (“Art Vail Builders,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, safeguard, and retain personal information when you visit our website, contact us, request or receive services, or communicate with us, including through SMS text messaging.

By using our website, submitting information to us, or otherwise interacting with us, you acknowledge the practices described in this Privacy Policy.

1. Scope

This Privacy Policy applies to personal information collected through our website, our Tapt digital business card and its contact form, telephone and email communications, SMS text messaging, in-person interactions, estimates, service agreements, and other business communications. It does not apply to websites or services operated by third parties that may be linked from our website or digital business card.

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

  • Contact information, including your name, email address, mailing address, project address, and telephone number;
  • Project, billing, and service information, including details about your inquiry, requested services, estimates, appointments, scheduling, project status, invoices, payment status, and outstanding balances;
  • Communication information, including emails, telephone calls, SMS messages, and other correspondence with us;
  • SMS consent information, including your mobile number, opt-in status, the date and method of consent, and opt-out records; and
  • Website information, including information you voluntarily submit through website forms and basic technical or usage information that may be collected when you use our website.

Please do not provide personal information that is not reasonably necessary for us to respond to your request or provide our services.

3. How We Collect Personal Information

We may collect personal information directly from you when you:

  • Contact us by telephone, email, SMS, website form, or in person;
  • Tap or scan our Tapt digital business card and submit information through its contact form;
  • Request information, an estimate, an appointment, or services;
  • Provide information verbally or in writing;
  • Enter into a contract or service agreement with us;
  • Opt in to receive SMS messages; or
  • Otherwise communicate or interact with us.

We may also receive limited information from service providers that support our business operations or from publicly available sources, as permitted by law.

4. How We Use Personal Information

We may use personal information to:

  • Respond to inquiries and provide customer support;
  • Prepare, discuss, and deliver estimates and proposals;
  • Schedule and confirm appointments;
  • Provide construction and related services;
  • Communicate regarding services, projects, scheduling, and project updates;
  • Notify you when an initial, progress, or final invoice has been issued or sent;
  • Provide payment-status updates and reminders regarding outstanding invoices or balances associated with your project;
  • Send SMS messages that you have consented to receive;
  • Maintain business, contractual, and compliance records;
  • Operate, maintain, secure, and improve our website and business;
  • Prevent fraud, misuse, or security incidents;
  • Establish, exercise, or defend legal claims; and
  • Comply with applicable laws, regulations, legal processes, and governmental requests.

Our SMS messaging program is limited to general conversational and transactional communications concerning customer inquiries, estimates, scheduling, services, project updates, invoice availability, payment-status updates, outstanding-invoice reminders, and customer support.

5. Disclosure of Personal Information

We may disclose personal information when reasonably necessary to:

  • Service providers that perform business functions on our behalf;
  • Professional advisers, including accountants, insurers, and legal counsel;
  • Government agencies, regulators, law enforcement, or other parties when disclosure is required or permitted by law;
  • Parties involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction; or
  • Other parties when necessary to protect the rights, property, safety, or security of Art Vail Builders, our customers, or others.

We do not sell or rent personal information.

6. SMS Privacy and Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

For the avoidance of doubt, any disclosure described elsewhere in this Privacy Policy excludes mobile opt-in data and SMS consent. We do not use SMS consent to send messages unrelated to the purpose for which consent was provided.

7. SMS Choices and Opt-Out Rights

You may opt out of SMS messages at any time by replying STOP to the telephone number from which you received a message. After you send STOP, we will send one final SMS confirming that your opt-out request has been processed. You will not receive additional SMS messages from us unless you later provide renewed consent.

You may also communicate an SMS opt-out request through any reasonable method that clearly expresses your desire to stop receiving text messages, including by emailing contact@artvailbuilders.com.

Opting out of SMS messages does not prevent us from contacting you through another method when permitted by law. We may retain a limited record of your opt-out request to ensure that we continue to honor it.

For SMS assistance, reply HELP or email contact@artvailbuilders.com.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and compliance records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary depending on the nature of the information and the purpose for which it was collected.

9. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

10. Privacy Requests

Subject to applicable law, you may request access to, correction of, or deletion of personal information that we maintain about you. To submit a request, email contact@artvailbuilders.com. We may take reasonable steps to verify your identity before processing a request.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. The revised policy will be posted on our website with an updated “Last Updated” date. When required by law, we will provide additional notice or obtain consent before a material change takes effect.

13. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Art Vail Builders, Inc.
Email: contact@artvailbuilders.com